Despite the tragic incident on Southwest Airlines’ Flight 1380 on April 17, 2018, the culture of the Best Loved Airline ensured that the accident did not tarnish its reputation. By Kristin Robertson. For example, the effects of this corporate culture combine with the business strengths identified in the We use cookies for website functionality and to combat advertising fraud.Copyright by Panmore Institute - All rights reserved.This article may not be reproduced, distributed, or mirrored without written permission from Panmore Institute and its author/s.Southwest Airlines Co.’s Organizational Structure & Its Characteristics (An Analysis)Southwest Airlines Co.’s Mission Statement & Vision Statement (An Analysis)Southwest Airlines Co.’s Organizational Structure & Its Characteristics (An Analysis)Southwest Airlines Generic Strategy, Intensive Growth Strategies & Competitive AdvantageGeneral Electric’s (GE) Organizational Culture for Customer-Centric SimplificationDisney’s Organizational Culture for Excellent Entertainment (Analysis)Samsung’s Organizational Culture & Its Characteristics (An Analysis)Puma’s Organizational Culture & Its Characteristics (An Analysis)eBay Inc.’s Organizational Culture of Results-Oriented Excellence (Analysis)Google’s Organizational Culture & Its Characteristics (An Analysis)Pygmalion Effect and Burnout: When Employees Are Pushed Too HardCustomer Experience for Brick-and-Mortar Success in the E-Commerce AgeGeneral Electric Company’s (GE) Corporate Social Responsibility (CSR) Strategy and Stakeholders - AnalysisAddressing Maslow’s Hierarchy of Needs in TelecommutingGeneral Electric's (GE) Vision Statement and Mission StatementGoogle’s Organizational Structure & Its Characteristics (An Analysis)General Electric Company (GE) Operations Management Areas: 10 Decisions, ProductivityPuma’s Mission Statement and Vision Statement (An Analysis)Samsung’s Mission Statement & Vision Statement (An Analysis)General Electric Company’s (GE) Marketing Mix or 4Ps - Analysis Southwest Airlines Co.’s organizational culture promotes employee well-being, pointing to the underlying principle that employees who are properly taken care of are the ones who provide the highest quality of output.
Southwest Airlines Co.’s organizational culture and related cultural characteristics focus on employees as a foundation for high quality service, cost effectiveness, and profitability in commercial aviation operations. Southwest Airlines is an Equal Opportunity Employer.
Through this corporate culture, the company addresses the competitive environment by focusing on its human resource management and development practices, such as in handling training and motivational programs for employees in flight operations. Las tarifas no vuelan aquí: nunca solicitaremos ninguna forma de pago para su solicitud o capacitación* Southwest Airlines corporate philosophy can be credited to one of the founders Herb Kelleher. Behind The Southwest Airlines Culture. May 29, 2018.
A Southwest aircraft at San Francisco International Airport in 2011. The case explains the unique culture of Southwest, and how it has helped Southwest to face challenges. Reminder: The only way to apply for a job at Southwest Airlines is through this site. The case starts with the background of Southwest and its development over the years. Fees don’t fly here -- we will never ask for any form of payment for your application or training. Organizational culture and change in Southwest Airlines Organizational Culture and Change Introduction Organizations like the Southwest Airlines all have a culture, which demonstrates how the organization works and usually acts as its motivational tool. Such organizational cultural factors align with Employees are at the center of the organizational culture of Southwest Airlines. It is an airline company with a unique culture “goofiness”, which keeps the morale of its employees high (Smith, 2004), and is a company that welcomes fun, dedication, and effort.
In competing against other airlines, such as United Airlines, Delta Air Lines, and American Airlines, Southwest Airlines Co. considers its organizational culture as a strategic management tool for enhancing the business in terms of quality of multinational operations and organizational efficiency.