For example, if the seller fixes a problem with the transaction, or if the buyer accidentally left the wrong Feedback. Once you reply, your comment will appear directly below the buyer's Feedback comment. If a seller would like you to revise your Feedback, we'll send you an email with all the details. When you revise or remove Feedback, your original comments will no longer be visible on eBay If the buyer responds, we'll let you know the buyer's decision immediately by email.
High-volume sellers (who earn more than 1,000 Feedback comments a year) can send more requests. You can only request a revision for Feedback that is less than 30 days old, and can make 5 Feedback revision requests per calendar year. Use the tab key to navigate results.Enter your search term to display live search results. Tip For every 1,000 feedback ratings you receive during the year, you can make 5 additional feedback revision requests. We limit the number of requests so that sellers can focus on providing great service up front, not fixing problems after they happen.You can request only 1 Feedback revision per transaction.Feedback revision requests do not carry over from year to year.Feedback left by users who are currently suspended do not qualify for revision.Once you've resolved any outstanding problems, you can submit a Feedback revision request as long as you haven't reached your limit for the period and the Feedback is less than 30 days old.If you think the buyer accidentally left you incorrect Feedback, make sure by contacting the buyer first to explain why you want the Feedback revised.Review the list of eligible Feedback entries and select the ones you want to request revisions for. When you revise or remove Feedback, your original comments will no longer be visible on eBay Decline the request – Select Decline request in … If you're having trouble keeping up with leaving Feedback as your business grows, we have features in Selling Manager and Selling Manager Pro to help.
You can enter up to 500 characters.You'll see a confirmation page notifying you that your request has been emailed to the buyer, and you'll receive a copy of the email.We'll send the buyer an email that they have a Feedback revision request. If the 10-day window expires with no response from the buyer, we'll let you know by email that your Feedback revision request has expired. Request a feedback revision - opens in new window or tab. You'll then have 10 days to either: Revise the Feedback – Select Accept request in the email and we'll guide you through the process of changing your rating and comment.
Remember, even disappointing Feedback is just one person’s opinion and won’t affect your seller performance.In some cases, we may remove or adjust Feedback. Review the list of eligible Feedback entries and select the ones you want to request revisions for. If the buyer still hasn't responded after 10 days, the revision request will expire. Request a Feedback revision - opens in new window or tab. If you believe Feedback you received from a buyer isn't accurate or fair, you can try to resolve the situation by replying to the Feedback, or requesting a Feedback revision.Are you a buyer looking for information on Feedback disputes? The email will include your reason for requesting the revision and the message you wrote. Sellers can only submit one request per transaction.Regardless of the outcome of your request, please respect the buyer's decision.Enter your Help search terms here (Example:'contact seller')If you have an additional question about this subject, please How sellers can request Feedback revisions from buyers In these situations, sellers can request a Feedback revision.You can submit 5 Feedback revision requests for every 1,000 Feedback comments you've received in the past 12 consecutive months. There are some situations when buyers can revise the Feedback comment or rating, or the detailed seller ratings they've left for sellers. The number of Feedback revision requests available to you until the end of the current year is displayed in the top right corner of the Enter any additional info for the buyer in the text box. You can make 5 feedback revision requests per calendar year. I had a message from him today saying that he had changed it yesterday to Neutral which is better than a Neg. If a seller leaves a negative comment on a positive green dot then the buyer can get it removed … I have a recent negative feedback and sent the buyer a Feedback Revision Request.
The buyer has 10 days either to agree and revise the Feedback or disagree and state a reason.If the buyer hasn't responded within 7 days, we'll automatically remind the buyer of the request. Only a seller can send revision requests because they can only be used to revise a negative feedback to a positive - and as I have said it is not possible for a buyer to get negative feedback. Tip For every 1,000 Feedback ratings you receive during the year, you can make 5 additional Feedback revision requests.