You can only rebook once.If you have a GetGo account, you can also use the mobile app. I guess it really would take a lot of time.My March 31 flight was canceled and until now I am waiting for the refund. I dont seem to have the same options as you did regarding getting a refund. We’ll try to get back to you soonest. Cebu Pacific Rules on Promo Fare Tickets .
In the future, if I want to book another flight with Cebu Pacific, I could use it to settle the payment for that flight.Note that the travel tax will not be included in the converted amount at first, but it will be added within 15 days after completing your booking conversion to Travel Fund. Check the following:If your Cebu Pacific flight is canceled or rescheduled (with at least an hour difference), you will be presented with the following options:There are two ways to go about it.
I spend more Ethan P500 in load trying to call the support with no luck at all.yeah same thing here for me so how long it will takes the processI’m experiencing the same thing.
A blog that started back in 2004 in another platform, in this blog site you'll find product and service reviews, travel posts, hacks, and just about anything that she'd like to share.AIRASIA: How to Get a REFUND for Canceled or Rescheduled Flights But it can change over time.How long before you receive it depends on a lot of factors, some of which may depend on the bank or your card’s billing cycle.
Regarding to them, there are no reversal has been made on my account. Here’s how to do it.Once done, you will see the status of your refund on the dashboard. The move is in line with the government’s extension of Enhanced Community Quarantine covering Metro Manila and the rest of Luzon in an effort to stop the further spread of Covid-19 (coronavirus disease).
The other flight was already cancelled by cebu pac, however, the return flight which is scheduled on May 3 has not been cancelled.
If you decide to file a refund request, read on! There is my booking period March 19 to 27. Learn more about his personal journeys at
During march 14 and 15 cebu pac always recieved booked flights they should be the one who knows first this ecq when this hapenHi!
Still waiting for my debit card to be credited. STEP 1: Go to the "Manage Booking" portal at Cebu Pacific Air's website bit.ly/CEBmanageflight; STEP 2: Fill out the Booking Reference Number and passenger's surname OR log in to GetGo if you have a GetGo account.
But it can change over time.If you booked via credit card, the amount will be credited back to your account. Your comment is now queued for moderation!
The refund was process and approved last March 14, this was 2 months ago.
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Philippines’ leading airline. You can either call Cebu Pacific Hotline 2. This will alert us to your requirement and will help us better prepare to assist you.Meet guests' essential needs during lengthy onboard delays Cebu Pacific will provide those accommodations listed in our Tarmac Delay Contingency Plan (with link)In case of denied boarding situations, we offer the following to denied guests:Cebu Pacific will strive to provide our guests with accurate, up-to-date information about their travel thru our website, Call Center, sales offices and agents.You may also visit our Conditions of Carriage (with link to GTC) for airline policies.Cebu Pacific does not participate in any code-share agreements with other airlinesYou may contact Cebu Pacific with your compliments or complaints through:For flights to or from the US, guests may also submit complaints to the US Department of Transportation:We encourage guests to provide feedback using the website so that cases may be given a reference number and you may track your case. But it can change over time.” I dont have any info in my dashboard either.
Flight cancellations and rescheduling are normal parts of airline and airport operations around the world. Request for a full refund. Domestic Airport Road. refund tickets in full or store the value of the ticket in a Travel Fund for future use; Passengers may choose any one of these options through the Manage Booking portal in the Cebu Pacific website. It has been three weeks since and I am still waiting for it to appear on my credit card…Hi can you please help me i cancelled my flight, last March and when I tried to confirm it via website by adding the booking # and the surname the system keep saying, “no information” and aside from that I have no idea how to get my refund.Any Update? How can I get a refund for the return flight?My flight is April 18 but it was cancelled by Cebu Pacific due to covid19,,I want to refund my ticket but I can’t access,,how can u help me please.Hi, my flight for this June 4 got cancelled due to the Covid-19 outbreak and I want to rebook my flight to another time around late November. Is this normal?My flight got cancelled as well and I had the option for a full refund which I requested. Get a full refund. To double check, you can see your flight’s status on If you’re one of the passengers affected, you have three options, all of which can be easily done ONLINE.If you already have a new target travel date in mind, you can rebook your flight for free.
Can I have a refund for that cancelled flight? I clicked the managed booking for a full refund and it was successful, I received a mesaage the amount will be refunded after 10 business days but it’s still not in my account. Cebu Pacific Air is the Philippines’ largest airline with the lowest rates for over 60 cities in the Asia Pacific and the Middle East. Any of these may not be reproduced on another blog/website without the author's expressed written consent. All applicable laws apply and will be enforced. In case of baggage irregularity, please be guided by the following:If baggage did not arrive with the guest, immediately file a Property Irregularity Report (PIR) while still at the airport premises of the arrival station. Cebu Pacific Air transported more than 150 million passengers.
STEP 3: Find the flight you want to get a refund.