A good example is the Self Service functionality that allows individuals to conduct online transactions faster than before and also the automation of previously manual processes.Some of the manual processes that were automated include report generation where managers can generate reports on their own without calling out to other department who in the past would have generated and emailed them. Tourism is the leading industry in Kenya and is very important to this country. The number of visitors goes up and down during the year (fluctuates) and in off seasons, the economy will fall. On the other hand, organizations are trying to gain a competitive advantage and efficiency by transforming themselves into digital firms where nearly all core business processes and relationships with suppliers, employees and customers are digitally enabled.Businesses today use information systems for the achievement of six major objectives: gain operational excellence, create new products, services and support new business models, promote customer/supplier intimacy, improve decision making, gain competitive advantage and for day-to-day business survival. Get the latest offers delivered to your inbox. In greater detail the Oracle modules which were candidates for implementation included core financial, i-Expenses, Internal Controls Manager, Treasury, HR, Self Service Human Resource (SSHR), payroll, i-Recruitment, Time and Labor and HR intelligence, i-Procurement, Purchasing, Procurement Contracts, Inventory Management, i-Sourcing, i-Supplier Portal, and Enterprise Asset Management (for building facilities and ground support).After implementation of the system, the outcome of this investment was already apparent in the first financial year of use with KQ commanding a higher market share, increasing the number of flight destinations and recording higher profit margins. By continuing we’ll assume you board with our According to the then Information System Director for SQ Mr.. Kevin Kinkajou, the main challenge was the consolidation of heterogeneous systems within the organization since the company was using separate information systems for various divisions such as supply chain and logistics, HRS and finance and payroll among others.However, even though these processes were in different areas, most of the information flow was interdepartmental and thus the airline needed a system platform that would integrate these processes throughout the organization’s departmental systems. In most industries. Activities available to tourists such as riding in a hot air balloon disturb animals in the Mammas Mar Ana make a lot AT noels pollution. Some data sets from the old system were to be transformed and migrated into the new ERP solution. It also aids on developing sanitation, access to clean water and education. In terms of competition and influence, the Kenya Airways has expanded its influence in the Kenya market by aligning with small carriers as it seeks to build its home base Nairobi as a continental hub.This includes promotion of greater cross-border cooperation and fostering economic development among nations. Coastal areas e. Mimosas nave Eden Trot tourists stepping on the coral reef . The survival and even existence of an enterprise Is difficult without extensively incorporating information technology. CASE STUDY: How the Kenya Airways airline has successfully used Enterprise Resource Planning (ERP) systems to achieve competitive advantage. By continuing we’ll assume you board with our How about receiving a customized one?We use cookies to give you the best experience possible. In AAA t 01 Ion to ten operational efficiency, organizational policies have also been embedded into the system thus replacing many traditional manual approval processes. The survival and even existence of an enterprise Is difficult without extensively incorporating information technology. Get Access. The sale of a major state-owned asset is usuallya highly charged political event, and the two-year process by which 77%of the shares of Kenya Airways were sold to a broad array of private investorswas no exception. Kenya Case Study. Specifically the study sought to: identify the strategic issues that affect Kenya Airways, to analyze the challenges in addressing the strategic issues that affect the airline and to identify the measures that can be put in place to mitigate the issues that affect Kenya Airways. Tourism directly helps local groups like the Mammas by improving their standard of life and providing them with better housing and facilities, and also, they have a lot of visitors in their village ho enjoy the show of their traditional dancing and craft work.This provides them with Jobs and helps preserve their culture and tradition. It has been in operation since 1977 and has since grown to operate more intra-Africa flights than any other African airline.