Customer support Here's how to get in contact with us, 24 hours a day. Discover how you can start earning great rewards and savings simply for running your business.Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot.Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions.Find out how to change your booking, contact your local Qantas Office and get answers to other questions.Download our free online tools for individuals with dexterity limitation.Get answers online right now to commonly asked questions at Qantas.How to connect with us through Social media platforms.Due to high demand, we're experiencing some delays in call wait times and the processing of flight credits, refunds and other options.If your flights were booked through a travel agency or third-party website, contact these companies directly for assistance.Need assistance? Find out the various ways to contact us, the answers to commonly asked questions and the site accessibility options available to you.
All the information you need to know about Qantas Customer Service is also available through email form on the airline’s website, although it’s limited to baggage questions and general feedback. Upgrade your web browser for an enhanced experience. Customer support. Get answers to the most frequently asked questions with our FAQs.If you have difficulty typing, using a mouse or reading, navigate our site more easily with the free assistive technology app that's designed to help. Customers in the US who are deaf or who have a hearing or speech impairment can call via the National Relay Service by dialling 711, 24 hours a day, 7 days a week. Track updates on extreme weather or other major issues that may impact your flight.Purchase an Extra Legroom seat, choose a seat for your flight and view Exit Row seating requirements.Browse our airport guides and lounge network information.Start your trip in the exclusive surrounds of one of our world class airport lounges.Options for mobility and medical assistance and first-time flyers. Find out how to change your booking, contact your local Qantas Office and get answers to other questions. Find opening times and contact numbers for your local Qantas office. Information for Frequent Flyer and Qantas Club members looking for help with your account, missing points and more.We welcome your feedback, concerns and compliments in order to help us continuously improve our service.Looking to contact a department in the Qantas Group? To reach Qantas customer services, call the phone number 13 13 13 within Australia. All the information you need to know about check-in , changing or cancelling a flight, your Frequent Flyer membership, providing feedback online, baggage and more. The Communication Assistants at the National Relay Service will assist customers by contacting Qantas Airways on 1 … Get ready for your big adventure with our dedicated family sectionEarning points couldn’t be easier. Whether you’re booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things.With lots of ways to use your points, you’ll be sure to find something you like. Details for our head office, media, talent acquisition and more.Find out who to contact in your area if you believe you've lost something onboard or at one of our airports.Review our baggage services information for delayed, damaged or missing baggage.For help with car, cruise, Airbnb, hotel and transfer bookings. Qantas for very quick taking the money from my credit card so why are they extremely slow in replacing it. Appalling customer service!!!!