His admin double charged us our deposit instead of refunding the deposit when they killed the deal because he wanted an additional $65 on a cash deal, no trade in. We are a potential buyer and looking for a vehicle. Also I book my service appointments online.
The coffee is free and plentiful. They are definitely customer focused. At Surrey Honda, we know that several choices are available to you when buying your new or pre-owned Honda, and that is why we do our best to go above and beyond when it comes to quality service and customer satisfaction.
Horrible service.
Specializing in auto detailing for all makes and models.
I'm not one to take a car salesman at his word. He said, "Did anyone tell you this will take 90 min to 2 hrs?" In the end we also purchased the extended warrany although we didn't really think we needed it since it was a Honda.My 5 star rating is specifically for my car salesperson, Manmohan "Birk." His attitude was accusatory and snarky. Went in for an oil change and they did about 10 other things I never asked for and tried to charge me for it.
I agree to receive periodical offers, newsletter, safety and recall updates from the dealership.
Bad customer service!
They provide excellent service at a reasonable price. Seems a bit high but OK it's a Toyota , 130k ish.
What a fine example for his staff.
I thought it was strange that I had to make an appointment to have a key cut, but whatever. Didn't rush us and we felt that we were respected. 4) Refusal &/or failure to disclose "accurate" mileage and previous "write-off" accident damage in excess of B.C. The prices are reasonable for a dealership. To me, an Excellent customer satisfaction. They offered to have a driver drop me off somewhere if needed... what ever happened to loaner cars? They'll do the repair at your home, office or at the store.
But the time it takes to do the job wasn't the problem.
and walked into his office, didn't make me feel like I was a valued customer--and actually made me angry. I will steer clear of this dealership from now on because of their mismanaged appointment schedule and their arsehole service manager. My boyfriend took my car to the dealership where we bought it for an estimate on the work that needed to be done. Got an appointment the very next day at my desired time.
I feel sorry for their clients and for the employees associating their name with this company/location.2nd time visited here and no one I repeat no one even bothered to help or said Hi to us! Should you stray into this place by mistake, before you phone the bank, phone the police. Consumer legislation & Canadian Criminal Code.
We are a family-owned and operated dealership providing excellent customer service that guarantees your satisfaction.
Try a $10,466.00 rear engine smash up that they forgot about. 1 888 9 HONDA 9; Roadside Assistance (24 hours/day, 7 days/week) Toll Free: 1 800 465 PLUS; Honda Automotive Customer Relations Toll Free: 1-888-946-6329 ; Roadside Assistance (24 hours/day, 7 … Been burned by too many sleezy car salesmen )We were lied to and hung up on by their sales manager, sahim. The problem was that they were behind in the service department. They have Glass Express so you can…""Sad commentary that these businesses are around mostly because thieves smash…""Highly recommend this place. Owned by a lawyer, - kind of explains the business model.
for bogus Anti Theft Install and Insurance, neither of which appearing to exist. I made a 10 a.m. appointment to have an ignition key cut and programmed.
We offer both leasing and financing at great rates.
6) Immediate breach, read bald faced renaging on written and signed " compensation agreement" providing amends for some of the above.
for "Extended" Mechanical Warranties and $299.
Barnes wheaton north surrey chevrolet mazda dealership way in surrey jim pattison volvo of surrey mazda dealership way in surrey honda in surrey bc basant motors.
With over 30 years of experience in the industry. 3) $1965.
For an inspection, tire rotation, oil & filter change - oh and a wash, it takes 2 hours to complete? and when I exclaimed that that was just frigging stupid because it should take 20 min maximum, he said "How do you know that?" I am currently sitting here for a 10am appointment, and 1.15 hours later, I can see on their service screen that my vehicle is still just "checked in" and NOT being "worked on".
They have outstanding customer service.
All our pre-owned vehicles are inspected and certified by our experienced team of technicians to ensure their quality, reliability and especially their safety.
They also left my without the air pressure lid after bringing it here last time.What can I say.
Methinking the only difference between this place and the Kingsway Curbers or Craigslist, is the the endless hand-shakes, the bad coffee and the shiney brochure. Provides free courtesy ride to your home drop and pick.